Frequently Asked Questions
Complete information about exotic car rental services in Dubai. Answers based on standard rental procedures, regulations, and customer experiences.
Rental Requirements
What documents are required to rent an exotic car in Dubai?
Standard documentation requirements include:
Primary Documents
- Valid original passport
- Valid driving license (home country or international)
- Valid credit card in driver's name
Additional Documents
- Proof of return flight (tourist rentals)
- Hotel reservation confirmation
- Completed rental agreement form
Note: Document requirements may vary based on rental duration, vehicle model, and rental company policies. All documents must remain valid throughout the rental period.
What is the minimum age requirement for renting an exotic car?
Age requirements vary by vehicle category:
| Vehicle Category | Minimum Age | License Duration |
|---|---|---|
| Entry-Level Exotics | 25 years | Minimum 2 years |
| Mid-Range Supercars | 28 years | Minimum 3 years |
| High-Performance Models | 30 years | Minimum 5 years |
| Hypercars | 30 years | Minimum 5 years |
Note: Age requirements are determined by rental company policies and insurance provider specifications.
Do I need an international driving license to rent an exotic car in Dubai?
License requirements depend on your country of origin:
License Accepted
- GCC countries: local licenses accepted
- English language licenses
- International Driving Permit (always accepted)
Additional Requirements
- Non-English licenses: international permit recommended
- Official translation may be required
- Must be valid for entire rental period
Important: While an international driving permit is not always mandatory, it is recommended for non-English licenses. Rental companies reserve the right to request additional documentation.
Booking Process
How far in advance should I book an exotic car?
Recommended booking timelines:
Peak season (November to April) typically requires 30+ days advance booking for specific models.
What is the cancellation policy?
| Cancellation Time | Refund Percentage |
|---|---|
| More than 7 days | 100% refund |
| 3-7 days | 50% refund |
| 48-72 hours | 30% refund |
| Less than 48 hours | No refund |
Refunds processed within 5-10 business days. Peak season bookings may have different terms.
Can I modify my booking after confirmation?
Modifications are allowed with certain conditions:
- Extensions subject to availability
- Pickup time changes require 24 hours notice
- Vehicle upgrades may incur price difference
- Modifications within 48 hours may incur fees (AED 200-500)
Is a security deposit required for booking?
We offer a No-Deposit Policy through two options:
Credit Card Verification
We perform a small AED 5 verification hold. No large funds are blocked.
Cordova Insurance
No credit card? Add Cordova Insurance for a small daily fee – zero deposit required.
Insurance Coverage
What insurance is included with the rental?
Standard insurance includes:
- Third-Party Liability up to AED 2,000,000
- Collision Damage (subject to excess)
- Theft Protection
Excess amounts vary by vehicle (AED 15,000–25,000 for accidents, AED 25,000–40,000 for theft).
Can I purchase additional insurance coverage?
What is not covered by the insurance?
Common exclusions:
- Underbody damage from off-road driving
- Damage from racing or track use
- Interior damage beyond normal wear
- Damage while driver is intoxicated
- Unauthorized driver incidents
- Loss of personal belongings
Driving Information
Can I drive the rental exotic car to other Emirates?
Yes, travel to other emirates is generally permitted with prior notification. Restrictions:
- Abu Dhabi – allowed
- Sharjah – allowed with notification
- Ajman – allowed
- Oman border – special permission required
Off-road areas strictly prohibited.
What happens if I receive a traffic fine?
Fines are charged to your payment method plus an admin fee (AED 100-200). Common fines:
- Speeding: AED 600-3000
- Parking violation: AED 150-500
Is there a mileage limit on exotic car rentals?
Mileage policies vary by package. Standard daily limit: 200 km. Overage charges start at AED 5/km. Unlimited mileage available on select packages (20-30% higher rate).
What fuel policy applies to exotic car rentals?
Full-to-full policy: vehicle delivered with full tank (Super 98). Return with full tank to avoid refueling fee (AED 50 service fee + fuel cost).
Payment & Billing
What payment methods are accepted?
- Visa/MasterCard credit cards (in driver's name)
- American Express
- Bank transfer (advance arrangements)
- Cash and debit cards generally not accepted
Are there any additional charges or fees?
Potential additional charges:
- Delivery fee: AED 200-500 outside designated area
- Airport pickup: AED 300-600 meet & greet
- Late return: 1.5x hourly rate
- Cleaning fee: AED 500-1000 for excessive dirt
When will my security deposit be refunded?
Deposit refund timeline: 7-14 days after return. Includes vehicle inspection, fine clearance, and bank processing. If fines or charges apply, timeline may extend to 21 days.
Vehicle Information
What is the condition of rental exotic cars?
All vehicles are meticulously maintained: regular service at authorized centers, 50-point pre-rental inspection, premium detailing before each rental. Model years typically 1-3 years old with 5,000-30,000 km.
What happens if the rental exotic car breaks down?
24/7 emergency roadside assistance included. Call the provided number immediately. Replacement vehicle provided if repair exceeds 4 hours. Response times: 45-60 minutes in urban areas.
Can I request specific features or accessories?
Standard features include Bluetooth, parking sensors/camera, dual climate control. Available accessories (subject to availability, additional fees):
- GPS navigation: AED 100/day
- Child seat: AED 50/day
- Roof rack: subject to availability
Request at time of booking.
Need More Information?
Contact our customer service team for specific questions or clarification on any rental matter.
Response time: Typically within 30 minutes during business hours